Refund Policy
Last updated: December 2025
Important Notice
Please read this policy carefully before making a purchase. Requesting a refund has permanent consequences for your Hall of Fame placement and project visibility.
Refund Eligibility
We offer refunds within 14 days of purchase for any reason. To request a refund, contact us with your order details.
Refunds are processed back to the original payment method within 5-10 business days.
⚠️Consequences of Refunding
Loss of Hall of Fame Position
If you have secured a Hall of Fame position, requesting a refund will permanently remove your spot. Your position will be released and made available for others to claim. There is no way to recover your original position once released.
Project Removal
Your project will be completely removed from Slopcel. This includes removal from the Hall of Fame showcase, the projects gallery, and any other public listings. All associated project data will be deleted.
In Summary
- •Refunds are available within 14 days of purchase
- •Refunding = Losing your Hall of Fame position forever
- •Refunding = Complete removal of your project from Slopcel
- •Your position will be opened up for others to purchase
Request a Refund
To request a refund, reach out to us with your order ID and the email associated with your account. We'll process your request within 2-3 business days.
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